Client Support

Support Centre

For your security and account protection, most critical account actions require direct communication via email. Please review the guidelines below.

Password Reset

To reset your password, please send us an email from your registered email address requesting a password reset. Our support team will guide you through the secure recovery process.

Identity Verification

To verify your identity, you must provide valid documentation by email. Please attach a clear copy of your government-issued ID and a recent proof of address.

Report Service Issues

We take our service quality seriously. To report bad service or submit a formal complaint, please email our support team with detailed information regarding your experience.